Contacting technical support: how to take a screenshot?
Sometimes, when contacting the technical support of ANT-logistics, it is necessary to take a screenshot or record video. Special screenshot programs are used for this. If you don't have such a program yet, read this article. We will show you how to install and use the free plugin – Monosnap. You can easily send the necessary records and screenshots to our technical support.
To use this plugin, you must perform the following actions:
3. For the convenience of using the plugin, click on the Extensions 1 and pin Monosnap 2. After that, the Monosnap icon will appear on the browser panel 3. Click on the icon - a window with a list of functions will appear 4.
4. You can save a screenshot or screen recording to your computer 1 or upload in cloud environment 2 (for the first time saving in a cloud environment, you need to log in, for example, using a Google account). You can also copy a screenshot or screen recording to clipboard 3.
You can find general recommendations for contacting technical support here.