Delivery control: we track the movement of drivers along the route

A quick response to unforeseen circumstances is a prerequisite for modern business. The logistician must monitor the movement of drivers along the route online in order to take appropriate measures if necessary. It is for this purpose that the Delivery Control functionality was created in ANT-Logistics.

ANT-Logistics

Setting up rules

Features of the rules

Examples of setting rules    

Notifications of violations

What should I do if notifications are not received when set to “Yes”?

Points tab

Routes tab

Log tab

Unscheduled tab  

Filtration

Monitoring task completion

Rule priority

In this article we will discuss the Delivery Control functionality, which allows you to monitor the driver’s visits to points, see visited and unvisited points. The logistician can independently set up the necessary rules, according to which the service will analyze actual routes and display notifications in case of violations.

ANT-Logistics

Setting up rules

Let's go to Document Delivery Control 1 and click the Additional parameters 2 button (in the form of a “gear”). In the window that opens 3, use the “+” button 4 to add rules according to which the service will analyze the actual route and identify problem areas.

ANT-Logistics

Setting up rules, specify the following parameters:

ANT-Logistics

  • Description - enter a brief description of the rule in the field (in the future, when the rule is triggered, this information will be displayed in the Reason field in the Points and Journal tabs of the Delivery Control Document);
  • Arrival. ∆, min – the minimum excess between the actual and planned time of arrival at a retail outlet, at which this point will be considered problematic;
  • Departure. ∆, min – the minimum excess between the actual and planned time of departure from a retail outlet, at which this point will be considered problematic;
  • Time at a point. ∆, min – the minimum excess between the actual and planned time of stay at a retail outlet, at which this point will be considered problematic;
  • Time on road. ∆, min – the minimum excess between the actual and planned travel time to the point at which this point will be considered problematic;
  • Distance. ∆, km – the minimum excess between the actual and planned distance traveled by the vehicle before arriving to the point, at which this point will be considered problematic;
  • Time at SP fact. ∆, min - the minimum time of actual stopping at which a point (stop) is considered problematic. The rule can work for both scheduled and unscheduled points (stops), depending on the selected value in the Unscheduled point rule.
  • Point visited – when this option is enabled, you can limit which points (visited or unvisited) the rule will apply to. If the parameter is not enabled, the service analyzes all points. Pay attention! Visited and unvisited points are analyzed by the service according to various parameters.
  • Unscheduled point - the parameter takes into account the scope of the rule Time at the actual point ∆, min. If the value is set to Yes - the rule Time at point fact ∆, min works only for unplanned points (Unplanned tab), if No - only for planned points (Points tab). If the option is not enabled, the rule Time at SP fact. ∆, min works for both planned and unplanned points.
  • Task completion- we indicate exactly what task the driver must perform at the point. If the task is not completed, the outlet will be considered problematic.
  • Rule active – if set to “Yes”, the service will analyze the route according to the specified rule; if set to “No”, the service will not take this rule into account.
  • Rule priority - this parameter determines which of the installed rules has the highest priority. The highest priority (important) rule will be displayed in the Reason field in the Points and Journal tabs of the Delivery Control Document.

You can configure the display of these parameters using the Table Settings Directory 1. Select Documents/Delivery Control: Rules 2, select the desired line in the subwindow. Then indicate a convenient width of the fields, the order of their arrangement, and also, if necessary, hide unused fields.
ANT-Logistics

You can learn more about how to configure tables in the article Table Settimgs.

Features of the rules


1. You can specify one or more parameters in a rule. Using multiple parameters, the rule will only work if all the parameters specified in it work.
2. A planned point is considered problematic and is included in the Log if at least one rule is triggered for it.
3. Unscheduled points (stops) are checked only according to the rule Time at actual point. ∆, min (if the value is set to Yes or the Unscheduled point option is disabled). Unscheduled stops are displayed in the Unscheduled tab.
4. Visited and unvisited plan points are analyzed by different parameters:

  • Unvisited points are checked only using the Arrival. ∆, min and Departure. ∆, min parameters. In order for a point to be considered problematic, the difference between the current and planned arrival (departure) times must exceed the specified value.
  • Visited points (with automatic marking of the visit using a GPS tracker) are checked according to all parameters established by the rule.
  • Visited points (with a manual mark of visit in the mobile application) are checked only by the Arrival . ∆, min parameter(the actual time of arrival is taken to be the time of manually marking the visit).
  • Visited points (with a manual mark of visit on the service in the Document Factual routes) are not checked according to the parameters, they are accepted by the service as points without violations and are not included in the Log.
5. The task completion option only works for visited points. This parameter cannot be combined with others (Arrival, Departure, Time at point, etc.) in one rule.

6. If there are several orders for one point, then the rule is triggered only for the first order; subsequent orders do not appear in the Log.

Active parameters are highlighted in black, inactive ones are hidden.

Rules can be edited or deleted using the corresponding toolbar buttons at the bottom of the Rules Settings window.

Examples of setting rules

First Rule – applies to unvisited points (in the Point visited field – “No”). The rule will work and points will be considered problematic if the difference between the current and planned arrival times exceeds 10 minutes:

ANT-Logistics

Second Rule  – applies to visited points (in the Points visited field – “Yes”). The rule will work and the points will be considered problematic if three parameters are combined simultaneously:
  • the difference between the actual and planned arrival times exceeds 10 minutes;
  • the difference between the actual and planned departure time exceeds 10 minutes;
  • the difference between the actual and planned distances will exceed 5 km.
ANT-Logistics

Third Rule applies to visited and unvisited points (the Points visited field is a hidden parameter). The rule is not active, so the service does not take it into account. If you set “Yes” in the Rule active field, the rule will work and the points will be considered problematic when two parameters are combined at the same time:
  • the difference between the actual and planned arrival times exceeds 10 minutes;
  • the difference between the actual and planned distances will exceed 5 km.
ANT-Logistics

Fourth Rule - applies only to unscheduled stops (in the Point visited field - hidden parameter, in the Unscheduled point field - "Yes"). The rule will work and unscheduled stops will be considered problematic if the actual stop time exceeds 15 minutes.

ANT-Logistics

Fifth Rule - will work if the driver does not complete the assigned task for the visited point (in the Point visited field, set a hidden parameter or select "Yes" - in any case, the task control rule is checked only for visited points).

ANT-Logistics

If any rule “triggered” at a planned point, then this point is displayed in the Log tab and has the “Problem” status in the Points tab in the Delivery Control Document.
If the rule “triggered” at an unscheduled point (stop), then this stop is displayed in the “Problem” status in the Unscheduled tab in the Delivery Control Document.

Notifications of violations

If you want to find out about all machine deviations online, you need to go to Profile 1, Other 2 tab and in the Sourse of notification 3 select the most convenient course for you. In this case, when the rule is triggered, notification  will pop up in the lower right part of the service screen. 

Pay attention! Online violation notifications are not available for unscheduled stops (Unscheduled tab).

ANT-Logistics

Clicking on the notification, the Log tab in the Delivery Control Document opens.
Pay attention! If you do not have the Sourse of notifications field in your Profile, contact technical support.

What should I do if notifications are not received when set to “Yes”?

1. Check your browser settings. We'll give an example for the most popular browser Google Chrome:
ANT-Logistics
2. Check your Windows settings (Settings – System – Notifications ). Turn on notifications for your browser. 
ANT-Logistics

3. Check the installed browser extensions; some extensions may block notifications.

Points tab

The Points 1 tab displays a list of points along the selected routes (routes are selected in the Routes tab). Points where violations are detected according to the established rules have status 2 Problematic”. Such points are indicated by a red shading line. If the problems at the point are corrected, then status 2 changes to “Visited” or “Not Visited”, the red shading of the line disappears.

The Reason 3 field displays a description of the triggered rule. If several rules were triggered for one point, then the highest priority rule is displayed in the Reason field (or if the priority for rules is left at the default Auto, then the first triggered rule is displayed).
ANT-Logistics
Points are displayed on the map according to the symbols described below in the Routes Tab section.

Routes tab

Routes for the selected date are displayed here. Routes that have problem points are indicated by a red shading line. The number of problem points on the route is displayed in the Problem points field
1.
All route points marked with a checkmark 2 are displayed in the Points tab. To view the planned and actual route, you must click “GO” in the Plan and Fact columns 3.

The map displays the points of the routes marked with “checkmarks”:
  • red circle - visited or unvisited points with violations;
  • green circle - visited points without violations;
  • blue circle – unvisited points without violations.
ANT-Logistics

Log tab

This tab displays a list of all plan points where problems were detected (according to established rules). If the problems at a point are corrected (for example, the logistician deactivated a rule that worked for this point, or if an unvisited point became visited, therefore, the triggered rule is no longer relevant for it), then the value “Yes” is automatically indicated in the Fixed 1 column.

The log is filled as violations are detected by the service - updates occur approximately every 10 minutes. You can perform a manual update with loading data on new violations by clicking the Update 2 button. The same button is also present in the Points, Routes and Unscheduled tabs.
ANT-Logistics

The Reason field in the Log tab is filled in according to the same principle as in the Points tab. It displays a description of the triggered rule. If several rules were triggered for one point, then the highest priority rule is displayed in the Reason field (or if the priority for rules is left at the default Auto, then the first triggered rule is displayed).

Unscheduled tab

To display the Unscheduled tab, click the Show unscheduled (“eye”) button 1.
The Unscheduled tab displays a list of all unscheduled stops. All unscheduled stops in which a violation was detected according to the Time rule at the fact point. ∆, min, have the status “Problem2. Such points are indicated by a red shading of the line.
When the Unscheduled tab is enabled, unscheduled stops are additionally displayed on the map:
  • red square - unscheduled points (stops) with violations;
  • green square - unscheduled points (stops) without violations.
ANT-Logistics

Filtration

In the Delivery Control Document, using the Filter 1 button, you can filter and search for data according to the required criteria. And in the Points tab, using button, indicated in our example as 2, you can also configure the display of only visited, unvisited or problem points.
ANT-Logistics

Monitoring task completion

Using the Task completion parameter, you can monitor the completion of tasks by drivers.
The parameter can be activated for all visited points. The principle of its operation is as follows: if there is a task for a visited point (take a photo, put an electronic signature, deposit an amount, etc.), but the driver has not completed it, then the point will be considered problematic and will be displayed in the Log tab.
ANT-Logistics
Pay attention! Monitoring task completion cannot be combined with other parameters (Arrival, Departure, Time at point, etc.) in one rule.

Rule priority

Creating a rule, you can set its priority (importance) by selecting the required numeric value in the Rule priority parameter. The highest priority (important) rule will be displayed in the Reason field in the Points and Login the Delivery Control Document tabs.
ANT-Logistics

Setting the priority up, we are guided by the principle: the higher the priority value, the more important the rule (i.e., a rule with priority “1” will be more important than a rule with priority “0”, and a rule with priority “2” will be more important than a rule with priority “1” etc.). If you leave all rules in the Rule Priority parameter at the default value of Auto, the Reason field will indicate the first rule that was triggered.

Pay attention! To identify the triggered rule, you must fill in its “Description”, creating the rule.

If you are interested in the described functionality, we are ready to demonstrate its operation, perform the necessary settings and provide access to the service. To do this, leave a request on the ANT-Logistics website.

Comments

Popular posts from this blog

Contacting technical support: how to take a screenshot?

Loading sheet - accounting of goods

Calculation of routes by product groups