Contacting technical support: how to take a screenshot?

Sometimes, when contacting the technical support of ANT- logistics, it is necessary to take a screenshot or record video . Special screenshot programs are used for this. If you don't have such a program yet, read this article . We will show you how to install and use the free plugin – Monosnap . Y ou can easily send the necessary records and screenshots to our technical support. To use this plugin, you must perform the following actions: 1. Let's go to Customize and Control Google Chrome 1 - More tools 2 - Extensions 3 . 2. In the Main menu click Open Chrome Web Store 1 . In the search window, find Monosnap and click Add to Chrome 2 . 3. For the convenience of using the plugin, click on the Extensions 1 and pin Monosnap 2 . After that, the Monosnap icon will appear on the browser panel 3 . Click on the icon - a window with a list of functions will appear 4 . 4. You can save a screenshot or screen recording to your computer 1 or upload in cloud environment 2 (for t