Today, notifying the client is a rule of thumb for any business. Our service has long supported such functionality, and each user can perform all the settings independently.
How to do it?
First of all, select one of the SMS-mailing services and connect to it. Today, ANT-Logistics works with such services as SMS Club, Turbo SMS, Alpha SMS, SendPulse, Zvonok, eSputnik.
Then go to the main page of our service, and click Settings — Data exchange and Notifications — Notification Group — Add new — Additional parameters. In the Additional parameters window, in the Connect/Add field, select Create a new — OK.
Next, in the Notification Type field, leave SMS, select the Service you need from the drop-down list 1, enter your Alpha name 2, and in the appropriate fields, enter your login and password 3 from the mailing service.
Please note! If you use several Alpha-names for mailing, we recommend passing the Alpha-name value to the custom field . When filling in the Alpha-name 2 field, specify the name of this field in double square brackets (for example, [[DocUserField_1]]).
However, for some providers (for example, TurboSMS), the login and password from the service are not suitable for settings in ANT-Logistics. In this case, a separate login and password for the API are required, which are configured in the provider’s personal account. To do this, go to API Settings 1, in Connection Methods select SOAP 2 and enter a Separate login for authorization on the server and Authorization password on the server 3. Save the changes 4. Use this data later to configure SMS notifications in our service.
Now you need to write a message template that will be sent to users. In the Notification template field, a general SMS text with information about the time, date of delivery and the courier’s phone number is already written. You can write your own text (in Cyrillic or Latin), while variables can be placed in double square brackets — fields from documents or directories. The list of fields itself is available in the import file. Let’s say you want to send your customers a message with the following content: «Delivery is expected (specify the date), car number (specify the number), and courier’s phone number (specify the number)».
Such a message should look like this: «Delivery is expected [[Date_Arrival]], car number [[Auto_Name]], courier’s phone number [[Driver_Phone]]»:
Add an employee to the Employees directory and enter their details, be sure to include their phone number.
Assign an employee to vehicle 1, for which in the Vehicle Directory double-click on the Name field and in the window that opens, enter the employee’s last name in the Driver 2 field:
Import applications — be sure to include the client’s contact phone number in the fields. The phone number format must meet the requirements of the SMS provider. Select a car and calculate the route. Then go to Routes, select the desired route, click the wrench button and select Notify customers (SMS/mail):
In the window that opens, click the Execute button.
All messages are marked according to their status:
— message sending is pending. Resending is currently not possible.
— message sent. Resending is possible.
— message sent with an error or cannot be sent due to incorrect data.
The error text is displayed in the Request Result field.
Click on the «printer» icon and select SMS sending log 1 — a log with the statuses of sent messages 2 will open in a new window:
Please note! The cost of sending SMS messages must be clarified with the selected SMS service provider.
The cost of sending may also be affected by the message-sending channel and its length (with a certain number of characters, the message is divided into 2 or more messages with payment for each message). Details must be clarified with the selected provider. Alpha-name — check the terms and conditions of registration with the selected provider.
If you are interested in the described functionality — we are ready to demonstrate its operation, perform the necessary settings and provide access to the service. To do this, leave a request on the ANT-Logistics website.
